How can I request a copy of my personal data?

Go to Account Settings and select Privacy Request, or email support@parada4d.xyz with your registered email address. We will deliver your full data export within five working days, where local law permits.

Reference

How parada4d Handles Your Personal Data

Your privacy matters to every decision we make at parada4d — from the moment you open an account to every deposit you process via DANA, OVO, GoPay or…

Data encrypted in transit and at restDANA, OVO, GoPay & QRIS transaction privacyAccount data access within 24 hoursNo data sold to third partiesJakarta & Yogyakarta accounts fully covered

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What Information parada4d Stores About You

parada4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account, we collect your name, email address, phone number and the payment method you choose — whether that is DANA, OVO, GoPay or QRIS. Every transaction record is stored to meet financial audit requirements and to protect your account against unauthorised activity.

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We also collect device identifiers and session logs when you browse the lobby or launch a game such as VIP Baccarat or Aztec Gems, solely to maintain session integrity and detect fraud. We do not collect data beyond what is necessary for your account to function,
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and access to your stored data is restricted to authorised parada4d staff under strict internal controls. Eligibility for certain account features depends on local law.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, correct inaccurate records, or ask us to delete information tied to your account, our privacy support…

HOW WE PROTECT DATA

Six Ways We Keep Your Account Information Safe

Our approach to data protection covers every layer of your account — from login security to payment record retention.

End-to-End Encryption

All data exchanged between your device and our servers — including DANA, OVO, GoPay and QRIS payment details — is encrypted using TLS 1.3. No payment credential travels in plain text at any point during your session.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can review and withdraw cookie consent at any time from the Privacy Settings tab inside your account.

Account Security Alerts

We send an immediate notification to your registered email or phone number whenever a new device logs into your account, a withdrawal is initiated, or your password is changed — so you stay in control at all times.

Data Retention Schedule

Transaction records, including QRIS and GoPay payment histories, are retained for five years to satisfy financial audit requirements. Account profile data is deleted within 30 days of a verified account closure request.

Third-Party Data Limits

We share data with payment processors — such as DANA and OVO gateways — and game studios like those hosting VIP Baccarat only to the extent needed to process your session. We do not sell, rent or exchange your data commercially.

Your Right to Access

You may request a full export of your personal data held by parada4d at any time through the In-Account Privacy Form or by emailing [email protected]. We deliver the export within five working days, where local law permits.

Common Questions About Our Privacy Policy

The questions below cover the situations our account holders in Jakarta and Yogyakarta ask about most often — from how we handle DANA deposit records to what happens to your data when you close your account. If your question is not here, our live chat team is available from 08:00 to 24:00 WIB.

We collect your name, email address, phone number and the payment method you register — DANA, OVO, GoPay or QRIS. We also log device identifiers and session data to secure your account and prevent unauthorised access.

We share only the minimum data needed with payment processors such as DANA and OVO to complete transactions, and with game studios to run your sessions. We do not sell your data to advertisers or any unrelated third party.

Transaction records — including GoPay and QRIS payment history — are retained for five years to meet financial audit obligations. Profile and preference data is deleted within 30 days after a verified account closure request is received.

Go to Account Settings and select Privacy Request, or email [email protected] with your registered email address. We will deliver your full data export within five working days, where local law permits.

Yes. Submit a deletion request via the In-Account Privacy Form or through live chat (available 08:00–24:00 WIB). We will remove your profile data within 30 days, except for records we are required to retain by financial law.

We use session cookies to keep your login active and analytics cookies to see which parts of the lobby you visit most. You can withdraw your cookie consent at any time from the Privacy Settings tab inside your account dashboard.

Your DANA and OVO transaction IDs are retained for five years as required by financial audit rules, then permanently deleted. All other account profile data, including linked phone numbers, is removed within 30 days of account closure confirmation.

How parada4d Handles Your Personal Data

How to Reach Us About Your Data

Six Ways We Keep Your Account Information Safe

End-to-End Encryption

Cookie Transparency

Account Security Alerts

Data Retention Schedule

Third-Party Data Limits

Your Right to Access

Common Questions About Our Privacy Policy

01 What personal data does parada4d collect when I open an account?

02 Does parada4d share my data with other companies?

03 How long does parada4d keep my payment records?

04 How can I request a copy of my personal data?

05 Can I ask parada4d to delete my data?

06 How does parada4d use cookies on its platform?

07 What happens to my DANA or OVO data if I close my account?

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